Shipping policy
Processing Time All items at MSC WOOD & CRAFT DESIGNS are handcrafted and personalized. Please allow 3–5 business days for processing and production before your order ships.
Shipping Methods & Delivery Times
- Standard Shipping: 5–7 business days after processing
- Express Shipping: 2–3 business days after processing
Shipping Rates Shipping rates are calculated at checkout based on your order size and destination.
Shipping Destinations We currently ship within the United States only.
Order Tracking Once your order ships, you'll receive a confirmation email with tracking information.
Damaged or Lost Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at the email or phone number listed on our Contact page and we'll make it right.